Who we are

This is Turquía Exclusiva, your reliable agency in the country.

Turkey is a country with many versions of itself. And the travelers who trust us are too: each one has their own tastes and interests, their priorities and needs, their challenges and dreams. And our agency adapts to this, offering each person a personalized experience to make your trip unforgettable. But with something in common in all cases: the highest quality in services, from accommodation to transportation, guided tours or diet, among other aspects.

And this is true regardless of the destination you find yourself in. You will enjoy maximum comfort and exclusivity both in a cruise along the Aegean coastline and the Greek Islands as in one on a gulet along the Turquoise Coast. You will feel the privilege of exploring the most characteristic corners of the frenetic Istanbulbut also the cobblestone streets in the ancient sites of ancient sites most fascinating in the country. And you will admire the uniqueness of the nature in Cappadocia or the religious folklore in Konya… among many other premium offers.

What sets Turquía Exclusiva apart is the personalized treatment with each traveler, in all phases of the service. To begin with, we will assign you a travel agent who knows the country deeply, with the aim of configuring a tailor-made program that meets all your expectations. And once in Turkey, we will put at your disposal professionals at the highest level and tourist resources of the highest level: vehicles, hotels, restaurants, relaxation areas, equipment for activities… Nothing will be left to chance.

This is the hallmark of all the agencies belonging to the parent company Mandala Toursspecialized in organizing premium tours to multiple destinations in the Muslim world to showcase the cultural richness of each place, the hospitality of its people, and the uniqueness of its landscapes. And Turquía Exclusiva occupies a privileged place in this, as it is a country that offers everything. Are you ready to discover it with us?

Our history

Turquía Exclusiva is part of Mandala Tours, a company that brings together local agencies in countries with great tourist wealth in the Muslim world. And starting our activity in Turkey has meant a giant step forward for us, as its diversity and grandeur are overwhelming. Our journey in other countries in the region has been the best preparation for landing in Turkey and offering the best service as a local agency.

Mandala Tours was born in 2011 in Morocco, founded by Carlos Gallego, born in Ceuta and a firm defender of tourism as a vehicle for brotherhood between peoples, cultures, and religions. Here, along with collaborators of his utmost trust such as Leticia Mata and Rachid Ait Khouya, we grew professionally by providing service to all types of travelers: from young adventurers to families seeking comfort and safety, including organized groups or private circuits in the premium segment. Success in all these niches led us to open differentiated brands, each aimed at a different profile, such as Chic Morocco or Tenere Tours.

But that great experience gained in Morocco also launched us to create more local agencies in different countries, with the quality seal of Mandala Tours but with native teams and collaborators capable of showing the best image of that country. This is how we set up Egipto Exclusivo together with another key piece of Mandala Tours: Ahmed El Tayeb, member of a family completely dedicated to tourism for several decades. The land of the pharaohs has a special magnetism and great importance in the global tourism sector, thus driving us towards the internationalization of our company.

Jordan was the next step along the way, a real business and professional challenge due to its many charms and its strategic geographical location: to the attractions of destinations such as Petra, Wadi Rum and the Dead Sea we added the option of combined trips with neighboring Israel. IsraelThis opened the doors to the fascinating world of the Holy Land for our travelers.

In fact, the solution of package tours, with circuits that cover two or more countries, is another of Mandala Tours’ hallmarks: thanks to our efficient network of agencies, we can organize trips to Turkey and the countries mentioned above, but also to many others where we have reliable partners: Oman, Arab Emirates, Greece… and much more.

If you can imagine it, Mandala Tours can make it a reality. So if you’ve dreamed of discovering Turkey at your own pace and measure, you’re in the right place: the professionals we list below will be at your disposal to start configuring the trip of your dreams, of which you will be the great protagonist.

What we can offer you

Transportation, one more experience of the trip

Traveling is, in itself, moving from one place to another. And for the journey to be of the highest quality, so must be the transportation. We base our circuits on high-end and comfortable vehicles, which allows us to reach any corner of Turkey, but also to move quickly and punctually through any city: transfers to or from the airport, pick-ups at the hotel door, and any other service that may be necessary. But in addition, we can manage internal travel by other means of transport, such as domestic flights within Turkey or even high-speed train tickets, if this is the best option or preferred by our clients.

Guided tours, to see and understand

Our trips implicitly carry the knowledge of what is seen. Because to be able to admire it, you must understand it. For this reason, Turkey Exclusive has official and high-quality tour guides who can explain everything you need to know about the destinations to visit in your language. Their history, natural value, hidden secrets... But our guides not only know the keys to the monuments to visit, but also the codes of respect and kindness that our travelers demand. So, upon your return from the trip, you will remember not only the valuable explanations but also the guide who shared them in a close and understandable way.

Travel assistance, so that you feel supported

Traveling to another country, where the language and customs are different, can instill a certain respect. But all fear dissipates when you are accompanied by trusted people, knowledgeable about the place, and with the vocation to help at all times. For this reason, Turkey Exclusive will provide you with assistance and accompaniment personnel, according to the requirements of each moment. For example, for reception and farewell at the airport, or to attend a leisure event included in the program. But you will also feel our presence during your free time: if something happens during that time, you can contact our office by phone, as we offer service 24 hours a day, 7 days a week. All to make you feel supported at every moment.

Restoration, for the best taste in the mouth

We know that gastronomy is one of the greatest pleasures of a trip. A proper diet during these days is key to enjoying the program with health and energy. But it will also become one of the most outstanding cultural experiences, since Turkey's culinary tradition is one of the richest in the world. Therefore, we will take care of reserving the most suitable restaurants for your tastes and expectations. In addition, the hotels selected for the circuits have been chosen, in part, because their gastronomic offer is of the highest level, which translates into breakfasts, lunches, and dinners, when included in the program.

Activities and leisure, experiences that live on

On our trips, there is not only much to see, but also much to do. If you give great importance to leisure activities, Turkey Exclusive can offer you a wide variety of plans. From adventure activities in nature to leisure proposals in the city, such as theatrical or folkloric shows, relaxation sessions in Turkish baths, and any other suggestion you may have. Because you decide how to enjoy Turkey, and our travel agents know everything the country has to surprise you.

... and much more

In fact, our services go far beyond transportation, accommodation, guided tours, catering, assistance and leisure plans. Everything you need to make your trip unforgettable., Turkey Exclusive will treat it as a priority. Going shopping, arranging a coexistence with local communities, organizing a religious activity with Turkish congregations… and much more. You just have to propose it, and we will get to work to make it a reality.

Our human team

Carlos Gallego

CEO & Founder

Every company is a building raised by the effort of many people. But if it wants to have its own distinctive character, it must resemble its founder and be true to their values. And in this case, both Turkey Exclusive and Mandala Tours are the very extension of Carlos Gallego, the result of his life background and a reflection of his vision of the world..

Born and raised in Ceuta, a Spanish city located in North Africa and, therefore, surrounded by Moroccan territory, it is a place where the coexistence of cultures reaches its maximum expression. His inclination natural desire to discover new horizons led him to travel the neighboring country again and again. And his desire to share the fascination that invaded him on these trips led him to leave his job at a Spanish multinational and embark on the project of his dreams: a travel agency for Morocco first, and for the rest of the world later.

Despite the responsibility and involvement that this entails, it is not unlikely that by the time you are reading these lines, Carlos Gallego is already setting up a new destination for Mandala Tours travelers.

Mustafa Aşkın Kutun

Turkey Office Manager

This is Mustafa, the Director of the Turkey office. He is passionate about his country, Turkey. He is married and has a daughter. Mustafa graduated from the tourism registration department at Bitioyo University, one of Turkey’s most prestigious tourism institutions.

After obtaining his degree in tourism, he lived in Argentina and Mexico for a while, which allowed him to broaden his cultural and professional horizons. He is one of the most recognized guides in the sector, with vast experience and knowledge.

Mustafa enjoys traveling and has 25 years of experience in the tourism sector. After guiding tours in every corner of Turkey for years, he has dedicated the last 10 years to designing and organizing tours in our office, with the aim of providing you with a unique Turkish experience thanks to his deep knowledge and expertise.

We are proud to have Mustafa on our team, ensuring that every trip with Turkey Exclusive is unforgettable and authentic.

Leticia Mata

Head of Administration Department

A successful travel agency is a ship that always arrives at a good port loaded with satisfied passengers and led by experienced crew members. And if Carlos Gallego is the captain at the helm of said ship, Leticia Mata is the chief engineer: the person in charge of the operation and organization of the Mandala Tours ship. She is responsible for such diverse and fundamental aspects, both internally and externally, as the coordination and management of the workforce, the selection of service providers, and their quality control.

To carry out such an important job, Leticia displays admirable order and unwavering patience, innate aspects but also derived from her professional training: she is a Social Worker and EducatorShe is able to exploit the virtues of others and lend a hand to anyone who needs it at any time.

For this reason, Leticia is also the main architect of the social part of Mandala Tours.: our agencies promote responsible tourism through the promotion of local and fair work for both men and women. Therefore, our circuits strongly consider traditional artisanal activities, as well as solidarity and charity projects for the most disadvantaged groups, in this case in Turkey.

Tugce

Travel consultant

Tugce is a passionate travel advisor at Exclusive Turkey. Her curiosity about the world of travel led her to start her career in the tourism industry a few years ago, and since then, she has enjoyed every day in this fascinating field.

As part of the Exclusive Turkey team, Tugce is dedicated to offering people the opportunity to make their travel dreams come true. When communicating with her clients, she strives to understand their needs and offer them the best possible travel experience.

A passionate traveler, her own travel experiences have motivated her to become a better travel sales professional. Getting to know different cultures, discovering new places, and living unique experiences is not just a hobby for her, but also an essential part of her job. Each trip provides her with a learning opportunity that allows her to provide better advice to her clients.

Tugce is excited to continue embarking on new adventures in the world of travel and creating unforgettable memories with its customers.

Abril Gómez

Travel consultant

Abril Gómez is part of the Mandala Tours team from our office in Spain, and collaborates directly with Exclusive Turkey as a travel advisor. Her role is essential in ensuring that each booking and itinerary is perfectly coordinated between our clients and the local team at the destination.

April is responsible for reviewing and supervising all documentation, resolving doubts, assisting those interested in traveling with us, and, above all, connecting each traveler with our local advisors in Turkey, ensuring that everything is well-arranged from the very beginning.

With a friendly approach, clear communication, and great attention to detail, April conveys trust and professionalism at every step of the process. Her work is silent but crucial: she coordinates, verifies, accompanies… and always does so with kindness and the involvement of someone who truly cares about everything turning out perfect.

For those traveling with Turquía Exclusiva, April is often the first voice of the team, and also that behind-the-scenes figure who makes everything flow smoothly.

Sinem

Travel consultant

Born on January 25, 1983, in the charming city of Aydın, Sinem is truly passionate about tourism. Graduated in Accommodation Management from the prestigious Adnan Menderes University, she continued to refine her knowledge with a master’s degree in Tourism from the Institute of Social Sciences at the same university.

Sinem has forged her career with dedication and experience, starting in various hotel companies and evolving towards the world of travel agencies. Today, as Reservations Manager, she is the heart beating behind every perfect itinerary we offer. Her commitment and attention to detail ensure that each trip is a unique and pleasant experience for our clients.

Let Sinem’s experience and passion guide you and discover the best of Turkey with us.

Hanan Souki

Travel consultant

Hanan is an outstanding professional with a solid background in Business Administration and fluency in English, Arabic, and Spanish. She considers herself a citizen of the world without borders, which allows her to connect with people from diverse cultures in an exceptional way.

In her current role as sales representative at Turkey Exclusive, Hanan is dedicated to guaranteeing maximum customer satisfaction, offering personalized service and ensuring that every stay in Turkey is unforgettable.

Before joining Turquía Exclusiva, Hanan played a crucial role as Head of the Government Relations Department for the Venezuelan government in Kuwait, working with Gulf countries that are OPEC members. In this position, she organized visits for Heads of State and Ministers of Foreign Affairs and Oil, as well as coordinating conferences for oil-producing countries in Kuwait. Her skill as an interpreter led her to work closely with the Heads of State of Kuwait and Qatar.

Hanan is also the founder of the Latin American Ladies in Kuwait and the Association of Ladies from Oil-Producing Countries in Kuwait, demonstrating her commitment to the community and strengthening international relations. She has been residing in Turkey since 2012 with her husband, Ambassador Eloy Fernández, which has allowed her to deepen her knowledge and love for the country.

Being part of the Exclusive Turkey family is both a pleasure and an honor for Hanan, who is dedicated to making every trip organized by the company a unique and memorable experience for all clients.

Valentina Fontana

Travel consultant

Valentina Fontana is part of the Mandala Tours team from our office in Spain and collaborates closely with Turquía Exclusiva, playing a key role in the coordination and support of each trip. She is the link between our travelers and the local advisors in Turkey, ensuring that every communication flows with clarity, coherence, and precision from the first contact.

Her work begins by listening to each traveler: understanding their expectations, their way of traveling, and what they really want to experience. Valentina is responsible for collecting every detail and carefully transferring it to the team at the destination, so that the design of the trip faithfully responds to the needs and desires of each person.

Throughout the process, she supervises the correct organization of the program, takes care of the timing, reviews the documentation, and ensures that everything is perfectly coordinated before departure. Her way of working, meticulous and approachable at the same time, provides peace of mind and confidence during a key stage of the trip.

Thanks to her organizational skills, her human touch, and her commitment, local advisors can work with a solid foundation, and travelers feel that everything is under control. Valentina is an essential part of Turquía Exclusiva: discreet, efficient, and deeply involved in ensuring that each experience starts off on the right foot and is lived with the security of being well accompanied.

Cenker Emre

Travel advisor

Cenker is part of the Turquía Exclusiva team and has solid experience in the tourism sector, with a special focus on the hotel industry. He has worked in hotel reception, where he has developed a deep understanding of customer service, reservation management, service coordination, and effective incident resolution, always with an approachable and professional approach.

His time in the hotel industry has allowed him to acquire a very practical vision of travel, understanding the real needs of the traveler before, during and after their experience. Accustomed to dealing with international clients, Cenker stands out for his communication skills, his attention to detail and his commitment to offering a careful and personalized service.

At Turquía Exclusiva, he puts his knowledge of the destination, his experience in direct customer service and his vocation to create well-organized, authentic experiences aligned with the highest quality standards at the service of each traveler.

Hilal Tanrikul

Travel consultant

Hilal is a travel advisor at Turquía Exclusiva, where she helps design and organize custom programs throughout the country. Her work focuses on assisting travelers throughout the entire process, from initial planning to coordinating the various services that make up the trip.

She stands out for her close treatment, her organizational skills, and her attention to detail, fundamental qualities to guarantee a smooth and well-cared-for experience. With a practical vision of the trip and a customer-oriented approach, Hilal works to ensure that each itinerary adapts to the expectations and needs of each traveler.

At Turquía Exclusiva, she puts her commitment, her knowledge of the destination, and her vocation of service at the service of those seeking to discover Turkey in an authentic, well-organized way and with a high level of quality.

Turkey has been, is and will always be a bridge between East and West, between Asia and Europe, between tradition and modernity... between your past self and your future self.

Who we are

This is Turquía Exclusiva, your reliable agency in the country.

Our history

What we can offer you

Transportation, one more experience of the trip

Lodging: much more than a simple rest

Guided tours, to see and understand

Travel assistance, so that you feel supported

Restoration, for the best taste in the mouth

Activities and leisure, experiences that live on

... and much more

Our human team

Turkey has been, is and will always be a bridge between East and West, between Asia and Europe, between tradition and modernity... between your past self and your future self.

The experience of our customers is our best guarantee.